Return Policy

Training Courses

Purchases of all Training Courses are non-refundable.

Products

You have 14 days after receiving the package if you are not satisfied with the ordered product (s).
Select the replacement part from our e-shop, send an e-mail to tlcnailandbeauty@gmail.com and return the product with your invoice.

You can bring the product to our store in person:
49 Lodge Lane Grays , Essex RM17 5RZ, United Kingdom.

To validate the exchange, please make sure all product are as new, not been opening and in resalable condition.
In this case, you will bear the cost of return and reshipment.

REPLACEMENT OF DAMAGED PRODUCTS:

If we have sent a defective product or we have not received the ordered product, we will consider it defective.

Within 14 business days of receipt, please notify us at one of our contact details: email us at tlcnailandbeauty@gmail.com